# Contact Us The are many options for assistance with your Nexudus Platform account. If you need additional help when emailing us, please provide the following details: your account name, if it is an issue with a specific user/area of the system, any error message with screenshots, and a short description of the problem. This information will help us to give you the best assistance! Thank you for your understanding! Contact us at [support@nexudus.com](mailto:support@nexdus.com) if you need further assistance. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://legacydocs.nexudus.com/platform/contact-us.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.