GoCardless
What is GoCardless?
GoCardless is a payment provider operating in the UK and Europe. It allows your member to setup Direct Debit agreements on-line.
To enabling payments via GoCardless
In the side menu, click Settings.
Click Payments.
Under the Payments heading, click Payment methods.
In the Available Payment Gateways section, click GoCardless.
Set Enabled to Yes, and select any other settings that you want to apply.
Click Save changes.
Important: Integrating a Payment Gateway on Nexudus Spaces would incur an extra cost of $10/month + $0.04/transaction.
Features
Countries: United Kingdom, Europe and Australia
Currencies: GBP, EUR, AUD
Automatically collects payments: Yes
Automatically pays invoices after successful transactions: Yes
Reminds members to pay invoices: Daily reminder to set the agreement.
Paying an invoice
For coworkers already signed up before the GoCardless integration, you will need to activate enable GoCardless Payments, see Enabling payment gateways.
Once enabled, for those members with unpaid invoices, Nexudus Spaces will generate an email with a link to setup the Direct Debit agreement. If the member accepts the agreement you will get a contract number in the “Go Cardless Contract Number” in the member record (billing tab).
Once the agreement is in place, Nexudus Spaces will request funds from the member’s bank account. Direct Debit transactions take from 5 to 7 days to be processed. You can see all this process happening in the invoice notes.
Important: We never store credit card details in our servers. Although all communications with our servers are encrypted using industry standard methods, we never store your members’ card details and we always rely on the payment providers to this for us.
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