# NexIO

**NexIO by Nexudus** is an app available on [iOS and Andriod](/platform/apps-1/visitor-and-event-registration-with-nexio.md#how-does-nexio-by-nexudus-work). The app is a part of your Nexudus subscription and is a no-cost option to you.

{% hint style="warning" %}
**For devices running Android versions below 6.0**

Changes to the Play Store device verification mean you might not be able to download the app, due to an error message saying it is not compatible with your device. If this happens, you will have to download the APK for the app directly from services like APKPure or APKCombo.
{% endhint %}

### What is NexIO by Nexudus?

NexIO is a companion app for your Nexudus account.

It lets you use a tablet device to collect visitor information as well as to let members check in and out of the space. Visitors can notify their hosts as they arrive at the space.

### How does NexIO by Nexudus work?

To start using NexIO you will need to first install the app. 

* [NexIO @ Google Play](https://play.google.com/store/apps/details?id=com.nexuduscheckinapp\&hl=en_GB)
* [NexIO @ App Store](https://apps.apple.com/gb/app/nexio-by-nexudus/id933010341)

Once you have installed the app, launch it and you will be presented with a login screen.

![NexIO login screen](/files/-Lkcpzlg07xHP224kzG4)

{% hint style="warning" %}
You must use a **full admin user account** to access this app. You can create an admin account if you don't want to use your own existing admin account.
{% endhint %}

### **Check-in**

![NexIO check in screen](/files/-Lkcr-pDHBR6CIBfYweg)

{% hint style="warning" %}
For iOS tablets, turn off the **auto lock feature in Settings -> Display & Brightness** to ensure your tablet stays on when displayed.
{% endhint %}

### **Visitor Check-in**

The visitor check-in and registration is a feature the NexIO app. It lets a visitor either check in using a 5 digit pin-code they were sent by email when they were pre-registered by an admin or a member or when they register as a walk-in visitor. In both cases you can set Nexudus to notify the visited member or contact.

### **Pin-code Check-in**

![NexIO pin code check-in](/files/-LkcrCw2U-L7FXrxR5w3)

### **Personal details** 

![NexIO user details screen](/files/-LkcrOPxn-qpgwGYp8Ps)


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