> For the complete documentation index, see [llms.txt](https://legacydocs.nexudus.com/platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://legacydocs.nexudus.com/platform/day-to-day/sales-and-crm/crm/sending-message-macros-from-a-member-contact-account.md).

# Sending message macros from a member/contact account

### To send a message using a message macro <a href="#to-send-a-message-using-a-message-macro" id="to-send-a-message-using-a-message-macro"></a>

1. If the side menu is not visible, click ![](https://firebasestorage.googleapis.com/v0/b/gitbook-28427.appspot.com/o/assets%2F-LZFtxNPXnGfu3w0vzug%2F-LZnHZcwRtI7qlwNULS9%2F-LZnQv0ujZjL-QaAncT0%2Fhamburguer.svg?alt=media\&token=dd00faf3-6ca6-42f1-a90d-12bb2fa27021).
2. In the side menu, click [**Operations**](https://platform.nexudus.com/operations), then click [**Members & Contacts**](https://platform.nexudus.com/operations/customers).
3. Click the name of the member or contact you want to send the message to.
4. Click the **CRM** tab, then click **Messages**.
5. Click **Send message**.
6. In the **Message macro** drop-down box, select the [message macro](/platform/day-to-day/sales-and-crm/crm/managing-message-macros.md) you want to use. Notice that the **Subject** and **Message** boxes have been populated with the message macro text.
7. If required, edit the subject line and message text.
8. Click **Send message**.

![Sending message macros from a customer's account](/files/-LiJFHxlOWDtT1Z6JMtC)