Notifications

These settings determine what notifications to send to customers as they receive invoices, make payments or payments fail.

Nexudus Spaces can automatically send notifications to members and contacts when important events happen. If you want billing and accounting notifications to be sent out, please ensure that the global notifications setting is enabled for your account in Settings > Notifications.

The appearance and layout of every email notification is based on an a template, which you can customise. For details, see Defining email templates.

Billing and accounting notification settings

Note: These settings control the default invoice and payment notification preferences for new customers. Changing these settings will not affect the preferences of existing customers.

1. If the side menu is not visible, click

2. In the side menu, click Settings.

3. Click Billing and accounting.

4. Click Notifications.

5. In the Notifications to customers section, enable the individual billing and accounting notifications that you want to use.

6. If you want one of your team to be notified on a successful or failed payment, then, in the Payment notifications to administrator section, enter the email addresses of the administrators that you want to be notified.

7. Click Save changes.

Notification settings for billing and accounting