> For the complete documentation index, see [llms.txt](https://legacydocs.nexudus.com/platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://legacydocs.nexudus.com/platform/faq/community/communication.md).

# FAQ: Message Boards

### **Can I configure how often message board notifications are sent?** <a href="#can-i-configure-how-often-community-board-notifications-are-sent" id="can-i-configure-how-often-community-board-notifications-are-sent"></a>

Members can select how often they would like to receive community board notifications via their account settings on the space website. They can opt to receive a daily summary that is sent first thing every morning or receive a notification every time something is posted on the community board.

{% hint style="info" %}
Members can always mute a particular thread to turn off notifications for a specific topic.
{% endhint %}

### Why is everyone receiving a notification when someone adds a comment on a message from the message board?

A customer added a thread or made an edit and used the 'Instant Deliver' function. We can disable the function if needed, contact support for more help with disabling instant delivery. ​

![Instant delivery setting for a thread on a message board.](https://blobscdn.gitbook.com/v0/b/gitbook-28427.appspot.com/o/assets%2F-Lbh_u87wC7EAH8sHaxc%2F-LmAFQrm6o239iE1Lwap%2F-LmAGW5Q41NhiOwN9AHl%2Ffaq_instant_delivery.png?alt=media\&token=1047060b-23a6-430f-81f8-bc24013cd7c3)

### Why are customers not being sent notifications for private messages? <a href="#why-are-customers-not-being-sent-notifications-for-private-messages" id="why-are-customers-not-being-sent-notifications-for-private-messages"></a>

Check to make sure that in [Settings -> Website modules -> Community boards](https://platform.nexudus.com/settings/modules/communityboard) that both send daily digests to members and contacts are turned on; if these are off then members and contacts receive no notifications.[<br>](https://app.gitbook.com/@3di/s/nexudus-help-center/faqs/dashboard/mrm)

![Daily digest settings](https://blobscdn.gitbook.com/v0/b/gitbook-28427.appspot.com/o/assets%2F-Lbh_u87wC7EAH8sHaxc%2F-LnMxL4tER8kJYIvz412%2F-LnMyXqXNmm9wVDe_oc1%2Ffaq_daily_digest_settings.png?alt=media\&token=80bf40ae-4c2f-4669-9532-d27596fee2a6)

### What is the difference between a restricted group and a private group?

With a restricted group, non-group members can see the messages but they cannot interact.  With a private group, only group members can view and interact.
