Managing Virtual Rooms
Last updated
Last updated
Nexudus provides three types of Virtual Rooms.
Standard Virtual Rooms are Virtual Rooms an administrator creates and makes available to customers. This rooms can be managed from Community > Virtual Rooms.
Virtual Rooms can be made public, available to just members or to just contacts.
To create new Virtual Room follow this steps:
If the side menu is not visible, click .
In the side menu, click Community, then click Virtual Rooms.
At the top-right of the screen, click Add Virtual Room.
On the page that is displayed, enter the relevant information as described below.
Click Save.
Field | Description |
Name | A descriptive name to identify the Virtual Room. Customers will see this name listed in the Virtual Rooms section on the members portal |
Description | A description outlining what this Virtual Room is for |
Image | An image to display in the list of Virtual Rooms in your members portal. This image should be 720x540px or larger. |
This Virtual Room is available to: | Controls what type of customers can see this Virtual Room listed on the members portal. |
Active | Controls if the Virtual Room is listed in your Members Portal and can be used. |
When the option Enable Always-On team Video Rooms is active in the Jitsi Settings, customers who are part of one or more teams will see a private room accesible only by members of those teams. These Virtual Rooms will always show before any other standard Virtual Rooms.
Nexudus generates a unique link for this room at midnight (local time) every day.
When the option Enable Always-On private Virtual Rooms for members or Enable Always-On private Virtual Rooms for contacts is active in the Jitsi Settings, customers will be provided a personal virtual rooms they can access at any time.
The link for this room is always the same and based on the name of the customer. A password for the room is generated every time the room is launched.
Customers can then share access to this room with anyone else using the information panel displayed inside the room. Other participants will need the Jitsi link and the password to join the room.
