> For the complete documentation index, see [llms.txt](https://legacydocs.nexudus.com/platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://legacydocs.nexudus.com/platform/day-to-day/sales-and-crm/crm/managing-message-macros.md).

# Managing message macros

How to add, edit and delete message macros.

Message macros are saved messages or parts of messages that you can select and use when generating new messages or [reminders](/platform/day-to-day/sales-and-crm/crm/reminders.md) to communicate with members. You can use dynamic fields in these macros, which lift data from your Nexudus account and let you automate and personalise messages.The link to the Message Macros section

![The link to the Message Macros section](https://3743897482-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Lbh_u87wC7EAH8sHaxc%2F-LiJ7N1TvuMl2QFvelAA%2F-LiJ7U31WiYB0vRr-I_y%2Fmessage_macros_links.png?alt=media\&token=0f2e6551-d02e-482e-b159-b231adc73fae)

| Number | Description                                |
| ------ | ------------------------------------------ |
| 1      | The **CRM** link in the side menu          |
| 2      | The link to the **Message Macros** section |

### To add a message macro <a href="#to-add-a-message-macro" id="to-add-a-message-macro"></a>

1. If the side menu is not visible, click ![](https://firebasestorage.googleapis.com/v0/b/gitbook-28427.appspot.com/o/assets%2F-LZFtxNPXnGfu3w0vzug%2F-LZnHZcwRtI7qlwNULS9%2F-LZnQv0ujZjL-QaAncT0%2Fhamburguer.svg?alt=media\&token=dd00faf3-6ca6-42f1-a90d-12bb2fa27021).
2. In the side menu, click [**CRM**](https://platform.nexudus.com/crm), then click [**Message Macros**](https://platform.nexudus.com/crm/cannedresponses).
3. Click **Add message macro**.
4. Complete the required fields (see the table below for a description of each option).
5. Click **Save**.

![Adding a message macro](https://3743897482-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Lbh_u87wC7EAH8sHaxc%2F-LiJB4Enb67z7JDofGFK%2F-LiJBRMdgy8eoLr4VWj8%2Fmessage_macros_add.png?alt=media\&token=18590f45-a303-43c4-b66c-756510e09004)

| Option                  | Description                                                                                                                                                                                                  |
| ----------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| **Subject**             | What you enter here is used as the subject title in any message that the macro is used in                                                                                                                    |
| **Location**            | If you manage more than one space from your Nexudus Spaces account, select from the drop-down list the location of the space that is going to use the macro                                                  |
| **Message text**        | Enter the text for the message                                                                                                                                                                               |
| **Add a message token** | You can use dynamic tokens to lift data from your account and personalise or automate your message. Place your cursor in your message at the place you want to add the token and click the appropriate token |

### To edit a message macro <a href="#to-edit-a-message-macro" id="to-edit-a-message-macro"></a>

1. If the side menu is not visible, click ![](https://firebasestorage.googleapis.com/v0/b/gitbook-28427.appspot.com/o/assets%2F-LZFtxNPXnGfu3w0vzug%2F-LZnHZcwRtI7qlwNULS9%2F-LZnQv0ujZjL-QaAncT0%2Fhamburguer.svg?alt=media\&token=dd00faf3-6ca6-42f1-a90d-12bb2fa27021).
2. In the side menu, click [**CRM**](< https://platform.nexudus.com/crm>), then click [**Message Macros**](https://platform.nexudus.com/crm/cannedresponses).
3. In the list of message macros, click the name of the one to edit.
4. Make the necessary changes (see the table above).
5. Click **Save changes**.

![Editing a message macro](https://3743897482-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Lbh_u87wC7EAH8sHaxc%2F-LiJB4Enb67z7JDofGFK%2F-LiJBX-gx9Hf7c8NtxYx%2Fmessage_macros_edit.png?alt=media\&token=a83f4beb-166e-40e0-81cf-08d7d739aa1f)

### To delete a message macro <a href="#to-delete-a-message-macro" id="to-delete-a-message-macro"></a>

1. If the side menu is not visible, click ![](https://firebasestorage.googleapis.com/v0/b/gitbook-28427.appspot.com/o/assets%2F-LZFtxNPXnGfu3w0vzug%2F-LZnHZcwRtI7qlwNULS9%2F-LZnQv0ujZjL-QaAncT0%2Fhamburguer.svg?alt=media\&token=dd00faf3-6ca6-42f1-a90d-12bb2fa27021).
2. In the side menu, click [**CRM**](< https://platform.nexudus.com/crm>), then click [**Message Macros**](https://platform.nexudus.com/crm/cannedresponses).
3. At the end of the message macro you want to delete, click![](https://firebasestorage.googleapis.com/v0/b/gitbook-28427.appspot.com/o/assets%2F-LZFtxNPXnGfu3w0vzug%2F-LZoD6Zs8IvhMNpVEUFj%2F-LZoDZ2DSzmI8XzHUHtt%2Fmore-options.svg?alt=media\&token=0e1ea22f-c5c4-4217-8379-9a2cf4a69be9). A pop-out menu is displayed.
4. Click **Delete**.

![Deleting a message macro](https://3743897482-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Lbh_u87wC7EAH8sHaxc%2F-LiJB4Enb67z7JDofGFK%2F-LiJBb0VJi6pdiPENDKm%2Fmessage_macros_delete.png?alt=media\&token=47d8ba39-9526-402d-82e5-353f47ed1952)

{% hint style="info" %}
There is also a Delete button at the bottom of the message macro editing page.
{% endhint %}
