# Signing up a member
Use the following procedure to sign up a new member.
{% hint style="info" %}
You can **ask Monika** how to [add a customer](https://go.userlane.com/32723/21009)
{% endhint %}
To sign up a contact, see [signing up a contact](/platform/day-to-day/operations/members-and-contacts/signing-up-a-contact.md).
{% hint style="info" %}
Members can sign themselves up on the customer portal. Members without [user accounts](/platform/day-to-day/operations/members-and-contacts/allowing-access-to-the-member-portal.md) do not have access to your location's website. To create a user account for a new member, make sure the welcome email option is set to Yes.
{% endhint %}
1. If the side menu is not visible, click 
.
2. In the side menu, click [**Operations**](https://platform.nexudus.com/operations).
3. Under the **Customers** section, click [**Members & Contacts**](https://platform.nexudus.com/operations)
4. Click **Add customer**.
5. In the **Type** box select either: Company or Individual.
* Note: A Company is a customer record which can house the legal entity of a Company. Companies are often used as the paying member of a [Team](/platform/day-to-day/operations/teams-and-companies.md).
6. In the **Full name** box type customer's name.
7. In the **Email** box type customer's email address.
8. From the **Plan** drop-down list select the plan for this member.
9. Add the details to **Team**, **Home location**, **Contact details**, **Billing details** and **Notes**.
10. **Optional**: You can add more than one new customer at once by selecting **Add more than one customer** box at the top of the page.
11. Set the customer's printing settings under **Ezeep** and **PaperCut**.
12. Click **Save**.
{% hint style="info" %}
All members are signed up to a plan. If you are signing up a customer without plan please see [signing up a contact](/platform/day-to-day/operations/members-and-contacts/signing-up-a-contact.md)
{% endhint %}
{% hint style="info" %}
Customers set up as companies cannot use Papercut, only customers set as individuals may use the [Papercut integration](/platform/settings/integrations-and-apps-1/printing/managing-printers-in-your-space/printers-papercut.md).
{% endhint %}
---
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