Zoom for Community Board Messages
Lets customers use their own Zoom account to include a Zoom Meeting link in any conversation in your community board.
When using Zoom for Community Board Messages, members and customers starting a conversation in your community boards will be able to request a unique Zoom Meeting link letting other customers quickly join that conversation remotely.
How to use Zoom for Customers
You will need to first connect your Nexudus account to your own Zoom account like this. You only need to do this once.
Zoom for Customers lets each member and customer use their own Zoom account connect each conversation in the community board with a Zoom link to let other members join that conversation remotely.
When the Zoom integration is enabled in your account, customers will be given them option to also connect their own Zoom account when starting a new conversation in the community board.
Link is generated for a conversation in the community board are valid for up to 30 days after the conversation is created or until the host of the Zoom meeting ends the meeting.
As a customer, when setting up the Zoom integration, Zoom will present the following screen, asking the customers to agree to the level of access the Nexudus platform will have to their accounts:
Once agreed, customers will be presented with the following screen. The booking details form will now show an option to let customers request a zoom link to be added as part of the ir booking confirmation emails.
Customers and members who have connected their Zoom account will have an option available to include a Zoom Meeting link as part of a new conversation.
Any conversations in the community board with a Zoom Meeting link, will show a "Join via Zoom" button available to every member and customer with access to that conversation.
Upgrading your members portal templates
If you opened your Nexudus account before the 25nd of March 2020, you will need to update the files below in your templates.
You can update these files from the template editor.
zoom-complete.htm (new file)
community_thread.htm
community_thread_new.htm
community_threads_item.htm
If you have modified the file above, the following patch files can be useful to know the changes we made to each of these files.
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