> For the complete documentation index, see [llms.txt](https://legacydocs.nexudus.com/platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://legacydocs.nexudus.com/platform/day-to-day/community/managing-surveys/editing-a-survey.md).

# Editing a survey

How to edit an existing survey on Nexudus.

![Editing a survey's details](https://3743897482-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Lbh_u87wC7EAH8sHaxc%2F-LjQZyis47YxK_enYrBv%2F-LjQf8P_7KZpAWjxF9Yr%2Fediting_survey-_details.png?alt=media\&token=2cb9073a-582e-4413-b7f2-dba3932682da)

1. If the side menu is not visible, click![](https://firebasestorage.googleapis.com/v0/b/gitbook-28427.appspot.com/o/assets%2F-LZFtxNPXnGfu3w0vzug%2F-LZnHZcwRtI7qlwNULS9%2F-LZnQv0ujZjL-QaAncT0%2Fhamburguer.svg?alt=media\&token=dd00faf3-6ca6-42f1-a90d-12bb2fa27021).
2. In the side menu, click [**Community**](< https://platform.nexudus.com/content>).
3. In the **Community** section, click[ **Surveys**](https://platform.nexudus.com/content/surveys)**.**
4. From the list of surveys, click the survey you wish to edit.
5. Change any of the options.&#x20;
   * Details:
     * Name&#x20;
     * Description
     * Location
   * If this survey is sent automatically you can edit:
     * Frequency
     * Delivery date
   * You can add [survey questions](/platform/day-to-day/community/managing-surveys/managing-survey-questions/types-of-survey-questions.md) using any of the following types:
     * Text
     * Boolean
     * Long Text
     * Date
     * Dropdown
6. You can also [edit, copy and delete survey questions](/platform/day-to-day/community/managing-surveys/managing-survey-questions.md).
7. Under more options you can:
   * Send this survey
   * Make a copy of this survey
8. Click **Save changes**.

![Editing a survey's questions](https://3743897482-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Lbh_u87wC7EAH8sHaxc%2F-LjQZyis47YxK_enYrBv%2F-LjQfL1uEkO5An_Auu2s%2Fediting_survey-_questions.png?alt=media\&token=fe91be52-4538-4eac-a1e7-f15ca6a0f617)

![Additional options when editing a survey](https://3743897482-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Lbh_u87wC7EAH8sHaxc%2F-LjQZyis47YxK_enYrBv%2F-LjQffYSLciLX0gWrK9H%2Fediting_survey-_more_options.png?alt=media\&token=9078e007-0578-4830-b99f-626ca418cfbe)

{% hint style="warning" %}
Links to surveys are individualized and can only be submitted once by the customer.&#x20;
{% endhint %}

{% hint style="warning" %}
Survey response are not anonymous.
{% endhint %}

### How to send a survey

You can send a survey at any time from Nexudus. The survey will be sent via email to all customers with an active contract, the link they receive remains active until they submit.

![Confirmation dialogue box for sending out a survey.](https://3743897482-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Lbh_u87wC7EAH8sHaxc%2F-LjWCC8fIV5H1yWwlz8a%2F-LjWDJ5Jy7YmYBdabD0R%2Fsurvey_send_confirmation.png?alt=media\&token=8bf7e13f-bce4-4966-b112-132c71f5f975)

1. If the side menu is not visible, click![](https://firebasestorage.googleapis.com/v0/b/gitbook-28427.appspot.com/o/assets%2F-LZFtxNPXnGfu3w0vzug%2F-LZnHZcwRtI7qlwNULS9%2F-LZnQv0ujZjL-QaAncT0%2Fhamburguer.svg?alt=media\&token=dd00faf3-6ca6-42f1-a90d-12bb2fa27021).
2. In the side menu, click [**Community**](< https://platform.nexudus.com/content>).
3. In the **Community** section, click[ **Surveys**](https://platform.nexudus.com/content/surveys)**.**&#x20;
4. Do one of the following:
   * From the list of surveys, click the survey you wish to edit
     * Click on **more options** and select **send survey**
   * Right click <img src="https://3743897482-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Lbh_u87wC7EAH8sHaxc%2F-LiE6H2jC9LvSH5xmlkH%2F-LiE6nzVtcfx3ZIVRvzK%2Fmore-options.svg?alt=media&amp;token=3a0c75bd-d622-4b1f-b816-371a20b6c6cd" alt="" data-size="line"> and select **send survey** from the menu.
5. Click **continue**.

{% hint style="warning" %}
Surveys are sent to all customers with active contracts.
{% endhint %}

### Setting the schedule for a survey

You can set up a survey so it automatically sent to all customers with an active contract. You may want to survey your customers once a month to get feedback on service or survey customers once a year to get feedback on ways to improve or grow your community.

To change an existing survey to send automatically

1. If the side menu is not visible, click![](https://firebasestorage.googleapis.com/v0/b/gitbook-28427.appspot.com/o/assets%2F-LZFtxNPXnGfu3w0vzug%2F-LZnHZcwRtI7qlwNULS9%2F-LZnQv0ujZjL-QaAncT0%2Fhamburguer.svg?alt=media\&token=dd00faf3-6ca6-42f1-a90d-12bb2fa27021).
2. In the side menu, click [**Community**](< https://platform.nexudus.com/content>).
3. In the **Community** section, click[ **Surveys**](https://platform.nexudus.com/content/surveys)**.**&#x20;
4. From the list of surveys, click the survey you wish to edit:
5. Change sent automatically to yes
6. Set the next delivery date and time
7. Set the frequency using either weeks or months.

![Setting the delivery schedule for an existing survey.](https://3743897482-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Lbh_u87wC7EAH8sHaxc%2F-LjR1ikA15Gr9ufLmiZW%2F-LjR2bks67bp7A-0x1Ow%2Fsurvey_schedule.png?alt=media\&token=1d4647ba-79c7-4dfd-802d-7bc2bb8c0a0e)

To add a new survey and send it automatically

1. If the side menu is not visible, click![](https://firebasestorage.googleapis.com/v0/b/gitbook-28427.appspot.com/o/assets%2F-LZFtxNPXnGfu3w0vzug%2F-LZnHZcwRtI7qlwNULS9%2F-LZnQv0ujZjL-QaAncT0%2Fhamburguer.svg?alt=media\&token=dd00faf3-6ca6-42f1-a90d-12bb2fa27021).
2. In the side menu, click [**Community**](< https://platform.nexudus.com/content>).
3. In the **Community** section, click[ **Surveys**](https://platform.nexudus.com/content/surveys).
4. Click Add **survey**.&#x20;
5. In the Name textbox, type the name for your survey.&#x20;
6. In the Description textbox, type a description for your survey.&#x20;
7. Optional: If you manage more than one space, select the space for which you want to post the article from the Post at drop-down list.&#x20;
8. Click yes to send this survey automatically&#x20;
   * Duration: Choose how often to send this survey by weeks or months
   * Choose the first delivery date for this survey.
9. Click **Save**.

![Adding a new survey that sends automatically](https://3743897482-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-Lbh_u87wC7EAH8sHaxc%2F-LjR0t1iVton8isFl4Iw%2F-LjR1ZUJG75bPZ9r2mtN%2Fnew_survey_send.png?alt=media\&token=a0305279-c341-4e57-924a-4819ba7423d7)
