Checking in event attendees

How to check in customers at events.

Self check-in using NexIO

When an attendee receives their ticket, it includes a unique code that you can use to moderate their check-ins to that event. They can check themselves in using the NexIO app. When they check in, you'll see that their record's status has changed to Checked In.‌

Administrator check-in

Administrators can manually check an attendee in using the dashboard.‌

1. If the side menu is not visible, click.

2. In the side menu, click Community.

3. In the Events section, click Events calendar.

4. You can use Calendar, Upcoming or All events view and select the required month and year from the drop-down list.

5. Find and click the event.

6. Click the Attendees tab, and find the attendee.

7. Do one of the following:

   • Move your pointer to the left of the attendee and select the check-box that is displayed. A pop-out menu is displayed.

   • At the end of the attendee, click . A pop-out menu is displayed.

8. On either pop-out menu, click Check Attendee In.

9. In the confirmation message that appears, click Continue.

Click Check attendee in