Setting up WiFi-based check-in using RADIUS servers

To allow your customers to check in using Wi-Fi, you must first enable this feature in your location's settings.

A Radius server license for specific Wifi routers incurs a charge of $/£/€6 per Access Point per month. Mikrotik can be integrated for free.

What do I need?

Before you configure the controller, you need a RADIUS Server licence. You can contact [email protected] to receive a licence.

Each license comes with two geographically redundant servers for RADIUS Authentication and RADIUS Accounting. We create these as close as possible to your physical location based on the data centres we have available.

When you have the license, copy and paste it in Settings > Integrations > Managed RADIUS servers. Then, click Save changes.

Entering a RADIUS licence key

To add a RADIUS server

1. If the side menu is not visible, click .

2. In the side menu, click Settings.

3. In the Apps and integrations section, click Integrations.

4. In the WIFI NETWORK / CHECK-IN section, click Managed RADIUS servers.

5. Click Manage radius servers>Add radius server.

6. In the Name text box, give your server a name.

7. From the Location drop-down list, select the space you want to configure.

8. From the Vendor drop-down list, select the correct vendor of your controller.

9. Optional: Set This page is active to YES if [SME input required].

10. Optional: In the Description text box, type the details about the server that you want.

11. Click Save.

When you create the server, you can access its details to get the IP addresses and port numbers used in the configuration of the controller that we describe in the following sections.

See the following articles for more details on your particular type of controller.

• Aruba virtual controller

• Cisco Meraki

• Cisco WLC

• Ruckus Cloud

• SonicWall

• Ubiquiti UniFi

You can view a list of compatible devices here.