Managing Customers

Learn how to create and manage your own customers within your Reseller Partner Account

Adding and managing Customers

Once you Reseller account is approved, you can start adding new customers. Each represents a Nexudus Platform account.

To add a new customer to your Reseller account:

1. Head to https://platform.nexudus.com/reseller/customers

2. Click Add Customer.

3. Complete all the details. All fields are required.

New customer form

Once you have created a customer account, you can access their account clicking on Manage in the list of customers.

Managing your customer accounts

Inviting your customer to their new account

When you create a new customer account in your Reseller account, only you will have access to it. Once you are ready to invite someone in your customer organisation, you can follow the next steps:

1. Head to https://platform.nexudus.com/reseller/customers

2. Select a customer in the list using the checkbox provided.

3. Click on Invite Customer

4. Enter the full name and email of the customer.

Inviting a customer to their account

Inviting a customer

Creating Networks

When one of your customers opens a second location, you want to create a network of locations and invite this customer to all of them. To do so, follow these steps:

1. Head to https://platform.nexudus.com/reseller/customers

2. Select the existing customer account in the list.

3. Click on Add network account.

4. Enter the name of the network.

Creating a network account

Adding sub-accounts.

When one of your customers already runs more than one site, you have created a network and the open an additional site, you want to create sub-account in the existing network. To do this, follow the next steps:

1. Head to https://platform.nexudus.com/reseller/customers

2. Select a network account in the list using the checkbox provided.

3. Click on Create sub-account

4. Enter the name of new account.

Creating an account inside an existing network