> For the complete documentation index, see [llms.txt](https://legacydocs.nexudus.com/platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://legacydocs.nexudus.com/platform/day-to-day/operations/members-and-contacts/signing-up-a-contact.md).

# Signing up a contact

Use the following procedure to sign up a new contact.

{% hint style="info" %}
You can **ask Monika** how to [add a customer](https://go.userlane.com/32723/21009)
{% endhint %}

 To sign up a member, see [signing up a member](/platform/day-to-day/operations/members-and-contacts/signing-up-a-member.md).

{% hint style="info" %}
Contacts created on the admin panel without [user accounts](/platform/settings/managing-users/managing-users.md#about-user-accounts) do not have access to the customer portal. To create a user account for a new contact, make sure the welcome email option is set to Yes.
{% endhint %}

1. If the side menu is not visible, click <img src="/files/-Li8D5GrhOIcbhMDzQw8" alt="" data-size="line"> .
2. In the side menu, click [**Operations**](https://platform.nexudus.com/operations).
3. Under the Customers section, click [**Members & Contacts**](https://platform.nexudus.com/operations/customers?Coworker_Active=true\&Coworker_Tariff=notnull).
4. Click **Add customer**.
5. In the **Type** box select either: Company or Individual.
   * Note: A Company is a customer record which can house the legal entity of a Company. Companies are often used as the paying member of a [Team](/platform/day-to-day/operations/teams-and-companies.md).
6. In the **Full name** box type the customer's name.
7. In the **Email** box type the customer's email address.
8. From the **Plan** drop-down list, **do not** select the plan for this contact.
9. Add the details to **Team**, **Home location**, **Contact details**, **Billing details** and **Notes**.
10. Set the customer's printing settings under **Ezeep** and **PaperCut**.
11. **Optional**: You can add more than one new customer at once by selecting the **Add more than one customer** checkbox at the top of the page.
12. Click **Save**.

{% hint style="info" %}
Contacts are customers who are not signed up to a plan. If the customer is interested in a plan, please see [signing up a member](/platform/day-to-day/operations/members-and-contacts/signing-up-a-member.md)
{% endhint %}

![Adding a contact](/files/-Li87eP2wwC4NzGrM9uA)

{% hint style="info" %}
Customers set up as companies cannot use Papercut, only customers set as individuals may use the [Papercut integration](/platform/settings/integrations-and-apps-1/printing/managing-printers-in-your-space/printers-papercut.md).
{% endhint %}