FAQ: CRM

Can I customize the members' sign-up form?

Yes, you can. You can add the fields that you need using "custom fields" and you can create as many as you need.

When you create a custom field you can choose if you want to include it on the sign-up form.‌

1. Go to CRM > Custom Fields.

2. If the side menu is not visible, click .

3. In the side menu, click CRM, then below Shortcuts, click Custom Fields.

4. Click Add custom field.

5. Complete the required fields (see the table below for a description of each custom field option).

6. Click Save.

You can also customize forms by going to Settings -> Website -> Forms

What dynamic tokens can I use on email templates?

In addition to the default fields that can be included directly from the graphic editor when you add a new template, the following fields are also available:‌

{fullname}‌

{salutation}‌

{accessPincode}‌

{keyFobNumber}‌

{cardNumber}‌

How can I edit the email templates that are sent from my Nexudus account?

To edit email templates that are automatically sent from your Nexudus Spaces account, you can go to Settings > Notifications > Templates > Open template files. Once here you can edit the templates for all the languages in use at your location.

How can I give event participants access to the Wi-Fi connection?

Yes, you can automatically generate internet access tokens and include them in the event confirmation emails. Tokens are valid from 1 hour before the event starts up to an hour after the event ends.

Can I use different custom fields for members and teams?

No, at the moment you cannot separate custom fields for members or teams.