> For the complete documentation index, see [llms.txt](https://legacydocs.nexudus.com/platform/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://legacydocs.nexudus.com/platform/faq/mrm.md).

# FAQ: CRM

### **Can I customize the members' sign-up form?** <a href="#can-i-customise-the-members-sign-up-form" id="can-i-customise-the-members-sign-up-form"></a>

Yes, you can. You can add the fields that you need using "custom fields" and you can create as many as you need.

{% hint style="info" %}
When you create a custom field you can choose if you want to include it on the sign-up form.‌
{% endhint %}

1. Go to [**CRM**](https://platform.nexudus.com/crm) **>** [**Custom Fields**](https://platform.nexudus.com/crm/customfields).&#x20;
2. If the side menu is not visible, click ![](https://firebasestorage.googleapis.com/v0/b/gitbook-28427.appspot.com/o/assets%2F-LZFtxNPXnGfu3w0vzug%2F-LZnHZcwRtI7qlwNULS9%2F-LZnQv0ujZjL-QaAncT0%2Fhamburguer.svg?alt=media\&token=dd00faf3-6ca6-42f1-a90d-12bb2fa27021).
3. In the side menu, click [**CRM**](https://platform.nexudus.com/crm), then below **Shortcuts**, click [**Custom Fields**](https://platform.nexudus.com/crm/customfields).
4. Click **Add custom field**.
5. Complete the required fields (see the table below for a description of each custom field option).
6. Click **Save**.

You can also customize forms by going to [**Settings -> Website -> Forms**](https://platform.nexudus.com/settings/website/forms)

### **What dynamic tokens can I use on email templates?** <a href="#what-dynamic-tokens-can-i-use-on-email-templates" id="what-dynamic-tokens-can-i-use-on-email-templates"></a>

In addition to the default fields that can be included directly from the graphic editor when you add a new template, the following fields are also available:‌

*{fullname}*&#x200C;

*{salutation}*&#x200C;

*{accessPincode}*&#x200C;

*{keyFobNumber}*&#x200C;

*{cardNumber}*&#x200C;

### **How can I edit the email templates that are sent from my Nexudus account?** <a href="#how-can-i-edit-the-email-templates-that-are-sent-from-my-nexudus-account" id="how-can-i-edit-the-email-templates-that-are-sent-from-my-nexudus-account"></a>

To edit email templates that are automatically sent from your Nexudus Spaces account, you can go to [Settings > Notifications > Templates > Open template files](https://platform.nexudus.com/emailtemplates). Once here you can edit the templates for all the languages in use at your location.

### **How can I give event participants access to the Wi-Fi connection?** <a href="#how-can-i-give-event-participants-access-to-the-wi-fi-connection" id="how-can-i-give-event-participants-access-to-the-wi-fi-connection"></a>

Yes, you can automatically generate internet access tokens and include them in the event confirmation emails. Tokens are valid from 1 hour before the event starts up to an hour after the event ends.

### **Can I use different custom fields for members and teams?** <a href="#can-i-use-different-custom-fields-for-members-and-teams" id="can-i-use-different-custom-fields-for-members-and-teams"></a>

No, at the moment you cannot separate custom fields for members or teams.