Forte ACH

Forte ACH allows your customers to pay invoices via direct debit from their bank account.

What is Forte ACH?

Customers can provide their payment details, which Forte will store, so that you can send a payment request for the invoices created in Nexudus. Once invoices are paid, they are marked as paid on your Nexudus Spaces account. With the Forte ACH integration, you can collect payments. However, you will need to handle refunds of any kind manually, using the Forte account dashboard.

To enable payments via Forte ACH

1. If the side menu is not visible, click .

2. In the side menu, click Settings.

3. Click Payments.

4. Under the Payments heading, click Payment methods.

5. In the Available Payment Gateways section, click Forte ACH.

6. Set Enabled to Yes, and select any other settings that you want to apply.

   • See the article Setting up Forte ACH for help

7. In the text boxes, type your account details.

8. Click Save changes.

Entering the payment details

Once you've enabled the Forte ACH integration, your customers can pay their invoices via the members' portal or configure their payment details so that they are charged automatically when invoices are created. They can do so in the Payment section of their private area, clicking on the Pay by bank transfer button.

Refunds

The Forte ACH integration does not automate refund processes. If you refund an invoice via Nexudus Spaces, you can do so using the Finance > Invoices > Refunded (Filter by). You must also refund the payment made using your Forte.net account. On the other hand, if you refund a payment from Forte.net, you must also make sure that you refund the corresponding invoice from your Nexudus account.